Sometimes your PDF might not open or appear blank—don’t worry, it’s usually an app issue.
Fix it fast:
- Make sure you’re opening in a PDF annotation app, not Safari or Mail.
- Download the file first and open it from the Files app.
- Restart the app or iPad if needed.
- Try opening it in another app like Notability or Adobe Reader.
📌 Still stuck? Contact our support team—we’ll resend the file.
Next up: Wondering if the Files app is enough? Learn Using the Files App for Annotation.